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Many of customers share the same questions and concerns regarding orders, the capturing and storage of personal information, shipping methods and shipping charges. Here are a list of the most common questions and answers provided for customers. Read more
Your email address serves as a convenient way to receive important information about your order and serves as your Awana account identification. Your account stores information such as order history and your billing and shipping address. It also offers you the ability to track your order(s). The password assures that only you have access to your account information Read more
Opening an Account is easy. You may create an account at any time by clicking the My Account hyperlink in the header or when you place an order, you will be prompted to log in with your email address and password. An account offers you a safe, easy and fast way to order. It also serves as a way to track your order and receive emails about your order. Read more
Once your order is placed, it goes into our automated order processing system. We cannot guarantee that it can be canceled. Read more
Payment for all goods must be by credit or debit card. We accept payment with: VISA, MASTERCARD, and DISCOVER. Read more
Printable .pdf form for returning merchandise Read more
When you are ready to complete your purchase, simply go to Checkout and follow these steps to place your order: Read more
Welcome to the Web pages of Awana Clubs International, hereafter referred to as Awana. The following information is provided to address common Internet issues and concerns. Please take a moment to review the following Internet policies of Awana. If you have any questions regarding these, please see the Contact section at the end of the policy statement. Read more
The Awana Store is happy to replace an item or to refund the credit card originally used for its purchase. Simply repack the item(s) in the original packaging, together with the packing slip and follow these simple steps: Read more
At Awana, we know that keeping your credit card information secure is important to you. That makes it very important to us. We use Secure Socket Layer (SSL) 128bit encryption technology to protect your online information. Read more
Awana uses the best carriers in the business to make sure that your order gets to you on time. Learn more about shipping times, methods and costs. Read more
These terms of use set forth the basis on which you are permitted to access and use this website Read more
Order by product id# without searching. Read more
Community-powered support for Awana. Read more

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